Terms of Use

These terms of use govern your use of our website and services; by using our website, you agree to these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website or any related services.

Our website uses cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our privacy policy & cookies policy.

Definitions

In these terms of use:

  • “website” means this website, including all pages, content, and functionality accessible via a browser or similar client.
  • “licensed software” means the self-hosted software product made available through the website, including any downloadable files, scripts, applications, or digital items.
  • “services” means the website, the licensed software, any related APIs, support services, updates, and all other features provided by us.
  • “account” means a user account registered on the website for purchasing licenses, downloading the licensed software, managing licenses, or accessing support.
  • “we”, “us”, “our” mean the owner and operator of the website and provider of the services.
  • “you”, “your”, “user”, “customer” mean any individual or entity that accesses the website, creates an account, purchases a license, downloads the licensed software, or uses any part of the services.

License to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
  • redistribute material from this website except for content specifically and expressly made available for redistribution.

Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, root-kit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.

Prohibited content

You must not use our services to shorten, distribute, or promote links or content that contain or lead to malware, phishing, spam, abusive, hateful, or illegal content. We reserve the right to immediately suspend or terminate accounts found in violation, and may cooperate with law enforcement authorities where required.

API usage & third‑party dependency

Access to our API (if provided) is part of your subscription or license. You agree not to exceed documented rate limits or use the API in ways that impair service stability, security, or performance. We reserve the right to modify, restrict, or discontinue API access at any time without liability.

Our services may rely on third‑party APIs, payment processors, hosting providers, and other integrations. These external services may change, restrict, or discontinue access without notice. We cannot guarantee uninterrupted service or feature availability if such changes occur, and we disclaim liability for any resulting disruptions, limitations, or data loss.

Restricted access, accounts and security practices

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If you generate a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that the password is kept confidential. You must notify us in writing immediately if you become aware of any unauthorized use of your account or password.

You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure. You must not use any other person’s user ID and password to access our website, unless you have that person’s express permission to do so.

We strongly recommend that users maintain secure account credentials, including the use of strong passwords and enabling two-factor authentication where available. You are solely responsible for safeguarding your account access. We disclaim liability for breaches or unauthorized access resulting from weak credentials or user negligence.

We encourage users to update their credentials regularly and avoid sharing login details with others. Failure to follow recommended security practices may increase the risk of unauthorized access.

User content

In these terms of use, “your content” means material (including, without limitation, text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your content in any existing or future media. You also grant to us the right to sub-license these rights and the right to bring an action for infringement of these rights.

You warrant and represent that your content will comply with these terms of use. Your content must not be illegal or unlawful, must not infringe any third party’s legal rights and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

You must not submit any content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website. We reserve the right to take immediate and appropriate action without prior notice to protect our brand and image integrity.

Ownership of generated content and platform assets

You retain ownership of the original content you submit. Platform-generated assets (including, without limitation, analytics, reports, logs, and system-generated identifiers) remain our property. We grant you a limited, revocable, non-exclusive, non-transferable license to use these assets for your own business or personal purposes during your active subscription, license, or service term.

You acknowledge that such assets are provided as part of our services and may be modified, suspended, or withdrawn at our discretion. Upon termination of your account, license, or subscription, your license to use these assets will automatically expire, and we reserve the right to disable or reclaim them without liability.

Distinction between website and licensed software

The website functions as the distribution, licensing, billing, and account management portal. Through the website, you may register an account, purchase licenses, download the licensed software, manage license keys and activations, renew support and updates, and access documentation and support resources.

The licensed software is a self-hosted platform that you install, configure, and operate on your own hosting environment or infrastructure. Once installed, you are solely responsible for:

  • hosting, configuration, deployment, and performance of your installation;
  • server and application security, backups, and data protection;
  • compliance with applicable laws and regulations in your jurisdiction;
  • any third-party integrations, payment processors, or external services used within your installation.

We are not responsible for issues arising from your hosting environment, configuration, third-party software, or external services that you choose to use with the licensed software.

License terms for the licensed software

These license terms govern your use of the licensed software (“item”). By purchasing, downloading, installing, or using the item, you are granted a non-exclusive, worldwide license to use it strictly in accordance with the license type selected at purchase and these terms of use.

Unless otherwise specified, the item may be installed and used on one single website or domain only. Each additional website, installation, or deployment requires a separate license. The item may be modified and customized solely for use within the licensed website or domain.

License overview

The item may be offered under different license types (for example, a regular license and an extended license). Each license type will be described at the time of purchase. In general:

  • A regular license allows you to use the item on one website or domain where end users are not charged specifically for access to or use of the item’s functionality.
  • An extended license allows you to use the item on one website or domain where you may charge end users for access to or use of the item’s functionality (including SaaS, subscription, or paid access models).

Permitted use

  • Install and use the item on one website or domain per license.
  • Modify and customize the item for use within that licensed website or domain.
  • Use the item to build a website or solution for yourself or for one client.
  • Transfer the license to a client for the specific website or project, provided no further copies are retained or reused.
  • Charge for professional services such as installation, customization, development, or deployment.
  • Under an extended license (where applicable), charge end users for access to or use of the website or functionality powered by the item.

Restrictions

  • You may not use the item on more than one website, installation, or deployment per license.
  • You may not resell, redistribute, sublicense, or make the item available to third parties in any form, except as part of a single completed project for a client as permitted above.
  • You may not publish, expose, or share the source code of the item outside the licensed website or domain.
  • You may not use the item in any system that enables multi-user, multi-tenant, or multi-site resale or redistribution of the item itself, unless explicitly permitted by the applicable license.
  • You may not remove, bypass, or tamper with license checks, copyright notices, or other proprietary notices embedded in the item.

Freelancer & agency use

You may use the item to create websites or solutions for clients and charge for your services, including installation, customization, development, and deployment. However, each client website, project, or deployment requires its own separate license. A single license may not be reused across multiple client projects, websites, installations, or deployments, even if they are similar or derived from the same codebase.

General license conditions

  • The item remains the exclusive property of its author at all times.
  • Each license applies strictly to one website or installation only, unless otherwise stated.
  • The item may only be used as part of a functional website or application and not as a standalone redistributable product.
  • Any breach of these license terms results in automatic termination of the license, without refund.
  • Upon termination, you must immediately stop using and remove the item from all systems, servers, and environments.

Support and updates

Item support and update access are services provided by us, the author, to assist you with issues that may arise while using the purchased item and to provide continued access to updates during eligible service periods. Support and updates are separate from the license to use the item.

Your purchase may include a defined period of support and update access from the purchase date (for example, twelve (12) months), unless otherwise specified. During an active support and updates period, you may:

  • submit support requests related to the installation, configuration, and normal use of the item within its advertised features;
  • receive guidance on how to use the item and its built-in functionality;
  • report bugs or defects and, where commercially reasonable, receive fixes, workarounds, or future updates addressing such issues;
  • access updates, patches, compatibility releases, and security fixes made available for the item.

After your support and updates period expires, continued access to newly released updates and technical support may require the purchase of a support and updates extension. Expiration of support does not revoke your license to use versions obtained during an active support and updates period.

What support does not include

  • custom development, feature additions, or modifications beyond the item’s advertised functionality;
  • installation, server setup, hosting configuration, migration assistance, or environment tuning, unless explicitly offered as a paid service;
  • support for third-party software, plugins, themes, libraries, or external services not directly controlled by us;
  • support for issues caused by unsupported environments, misconfiguration, or conflicts with third-party code.

We ask that you review the item documentation before requesting support. Excessive, abusive, repetitive, aggressive, or unreasonable support requests may be limited, delayed, deprioritized, or refused at our sole discretion. We reserve the right to determine the scope and method of support provided and whether an issue falls within the boundaries of our support obligations.

Updates and product lifecycle

We may release updates, patches, and new versions of the item as part of its normal product lifecycle. We reserve the right to modify, discontinue, replace, or retire any item, version, feature, update channel, or download availability at any time. Access to future releases may require an active support and updates period or a valid extension.

Subscription & payment terms

Some services, including access to certain features, support, or updates, may be offered on a subscription basis. Subscriptions are billed in advance on a recurring basis (for example, monthly or annually) and are strictly non-refundable once billed, except in cases of proven double billing, technical failure directly attributable to us, or where required by applicable law.

Subscriptions automatically renew unless canceled prior to the renewal date. You authorize us to charge your selected payment method for recurring fees. We may adjust subscription fees upon renewal with prior notice. Late payments may incur interest at the maximum rate permitted by law and may result in suspension or restriction of services. You are responsible for maintaining accurate and up-to-date billing information at all times.

Suspension for non-payment

If payment is not received within the specified period (for example, 10 days) of the due date, we may suspend or restrict access to your account and services until payment is made. Continued non-payment may result in termination of services. You remain responsible for any outstanding fees and charges incurred prior to suspension or termination.

Refund policy

Because our services and licensed software are digital, licensed, and often immediately usable once delivered, we maintain a strict refund policy to protect our investment and prevent misuse.

Refunds may be granted only under limited circumstances, such as:

  • duplicate purchase: if you accidentally purchase the same item or subscription twice, we may refund the duplicate transaction;
  • verified technical defect: if the licensed software does not function as advertised due to a defect in the software itself, and our support team is unable to resolve the issue after you have cooperated in troubleshooting and provided sufficient information (including error messages, screenshots, and environment details), a refund may be considered.

Refund requests must typically be submitted within a defined period from the original purchase date (for example, thirty (30) days) and must include complete, verifiable information. Vague claims such as “doesn’t work” without evidence may be denied.

Refunds will not be issued for:

  • insufficient or incomplete information provided to validate the claim;
  • lack of technical knowledge required to use, install, configure, or maintain the product;
  • misconfiguration, unsupported environment, or incompatibility caused by your setup;
  • loss of access due to removal, account suspension, violation of our policies, or expired subscription;
  • subjective dissatisfaction (for example, “not what I expected” or “no longer needed”);
  • requests submitted after the applicable refund window.

All refund determinations are made at our sole discretion and are considered final. Where refunds are granted, they will typically be processed using the original payment method within a reasonable timeframe.

AI-generated materials disclaimer

By using our services, you acknowledge and agree that any AI-generated materials, including but not limited to advice, recommendations, consultations, reports, analytics, text, images, or other automated outputs (“AI-generated materials”), are produced by artificial intelligence systems to assist with your inquiries and tasks. You understand and accept that such AI-generated materials may not always be accurate, complete, reliable, or applicable to every individual situation and may contain errors, omissions, or inconsistencies.

You agree that it is your sole responsibility to independently verify the accuracy, completeness, and applicability of any AI-generated materials provided, particularly in relation to critical, personal, medical, legal, financial, or professional matters. It is strongly recommended that you carefully review and cross-check all AI-generated materials before acting on them.

You further acknowledge and agree that any reliance on AI-generated materials is at your own risk. We expressly disclaim any responsibility or liability for actions, decisions, or outcomes resulting from the use of or reliance on AI-generated materials. We make no representations or warranties, either express or implied, regarding the accuracy, reliability, or suitability of AI-generated materials for any specific purpose. Users are strongly encouraged to consult with qualified professionals or experts as necessary.

Limitations and exclusions of liability

Nothing in these terms of use will:

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this section and elsewhere in these terms of use govern all liabilities arising under these terms of use or in relation to the subject matter of these terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent of the website information and the services provided on the website, we will not be liable for any loss or damage of any nature.

  • We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
  • We will not be liable to you in respect of any losses arising out of visiting external websites, links of which may be found in our site.
  • We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
  • We will not be liable to you in respect of any special, indirect or consequential loss or damage.

Disclaimer of warranties

Our services, website, and licensed software are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be error-free, secure, or uninterrupted, or that any defects will be corrected.

Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use or arising out of any claim that you have breached any provision of these terms of use.

Breaches of these terms of use and termination of service

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

We may suspend or terminate accounts at our sole discretion if we determine a violation of these terms, detect fraudulent activity, or identify risks to the integrity or security of our platform. Termination may occur without prior notice where necessary. We shall not be liable to you or any third party for any suspension or termination of your account or access to services, regardless of the reason. You acknowledge that termination may result in permanent loss of data associated with your account.

Force majeure

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, labor disputes, internet outages, infrastructure failures, or cyberattacks. In such cases, our obligations will be suspended for the duration of the event, and we will make reasonable efforts to resume services promptly once conditions permit.

Service maintenance & availability

We may perform scheduled or emergency maintenance that may affect availability. We will make reasonable efforts to notify users of scheduled maintenance windows, but availability is not guaranteed. You agree that temporary unavailability, whether due to maintenance or external factors, does not constitute a breach of these terms.

Variation

We may revise these terms of use from time to time. Revised terms of use will apply to the use of our website and services from the date of publication of the revised terms of use on our website. Your continued use of the website or services after any such changes constitutes your acceptance of the revised terms.

Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use without our prior written consent.

Severability

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Exclusion of third party rights

These terms are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

Entire agreement

Subject to the first paragraph of limitations and exclusions of liability, these terms of use, together with our privacy policy and any applicable license or subscription terms presented at the time of purchase, constitute the entire agreement between you and us in relation to your use of our website, services, and licensed software, and supersede all previous agreements in respect of your use of our website and services.

Duration of agreement

We reserve the right to terminate any or all of the services provided through our website, and/or access to certain features of any of these services, with or without prior notice to you. We will make reasonable efforts to provide notice but we are not required to do so under the terms of this agreement.

Law and jurisdiction

These terms of use shall be governed, construed, and enforced in accordance with the laws of the State of Illinois and the United States of America, without regard to conflict of law principles. Any disputes arising out of or relating to these terms shall be brought exclusively in the state or federal courts located in Illinois, and you irrevocably submit to the jurisdiction of such courts. You waive any objection to venue in Illinois on grounds of inconvenient forum or otherwise. You further agree to bring claims only in your individual capacity and not as part of any class or representative action. This provision shall survive termination of this agreement.

International users acknowledge that, while our services are governed exclusively by U.S. and Illinois law, they remain subject to the laws and regulations of their own jurisdictions. We expressly disclaim any responsibility for compliance with foreign laws. You are solely responsible for ensuring that your use of our services does not violate applicable local laws.

Our details

This website and the services are owned and operated by Carcani LLC.

If you have any questions about this policy, please do contact us.